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Frequently Asked Questions
Find answers about product storage, delivery concerns, and access to our webshop.
Each product is labeled with its production date. The standard shelf life is typically one year from this date.
Storage requirement
Store all frozen products at −18°C
to maintain quality.
Avoid stacking items too tightly. Proper spacing allows sufficient airflow and helps minimize the risk of product damage or breakage.
If you have concerns about the products you received, please contact our customer service team:
cs@multi-mfoodcorp.comTo help us resolve the issue quickly, kindly include clear photos of the affected items along with your message.
Both individual customers and business clients can access our webshop.
We also offer a dedicated portal for B2B transactions. Customers interested in becoming a Distributor Partner, Wholesaler, or Reseller may contact:
inquiries@multi-mfoodcorp.com01
Reseller
A Reseller places orders on behalf of their customers.
- Multi-M Food Corp delivers directly to the Reseller’s customers through third-party shipping.
- Delivery is typically completed within two business days.
- Resellers receive discounted rates from suggested retail prices.
02
Wholesaler
A Wholesaler places qualifying bulk orders.
- Wholesalers are responsible for managing their own logistics.
- Orders must be picked up within two business days from the order date.
- Wholesale pricing is available for qualifying bulk purchases.
03
Distributor Partner
A Distributor Partner receives exclusive distribution rights within a designated area.
- Must have appropriate storage facilities.
- Must have delivery vehicles for inventory transportation.
- Benefits include lower pricing schemes and access to promotional offers.
